Assistant Manager/Valuer

We are currently looking for a full time Assistant Manager / Valuer to join our high performing branch. The ideal candidate must be able to deliver outstanding customer service to our clients and work at a fast pace.

You will work alongside a hardworking friendly team who strive for success and enjoy spending time together outside of work too.

If you are searching for your next exciting opportunity in a supportive and constantly developing company, we would love to hear from you!

Benefits of being part of the Hunters team:

Hunters Training Academy is dedicated to the training of all staff with training courses endorsed by Propertymark (ARLA and NAEA)

Organised charity events

Supportive and encouraging team atmosphere to enable you to progress through your career with us!

Key Responsibilities:

Dealing with day-to-day general enquiries from customers both face to face and over the telephone

Actioning website and Rightmove/Zoopla/On the Market enquiries

Proactively manage own applicants and mailing list to generate viewings

Conduct accompanied viewings with prospective buyers in highly professional manner

Obtaining feedback from viewings and relaying constructive feedback to sellers.

Prospecting and canvassing to secure new business

Discussing the benefits of using our in-house services to customers

Achieve sales targets and assist others in achievement of targets towards the teams’ goals

The role will include working Saturdays on a rota basis, typically 1 in 2 with a day off during the week.

Conduct valuations and bring new properties to the market.

Chasing up leads and previous valuations to win new instructions.

Dealing with actioning website and Rightmove enquiries

Undertaking regular customer care calls to discuss all points of their marketing and feedback from viewings

On occasion standing in for Branch Manager when on leave

Being a mentor for any junior members of the team and help develop their knowledge base

What we’re looking for:

· A full driving license with access to own transport is essential to this role

· A customer driven individual with a passion to exceed expectations

· Ability to build positive rapport with customers and win their trust

· Able to show excellent organisation and efficiency skills

· Comfortable in achieving and exceeding set KPI targets

· Excellent attention to detail

. Commercial Awareness

· A positive personality!

Knowledge & Experience

· Experience in customer face to face dealings         

· Listing experience within estate agency

· Good local knowledge

· Up to date knowledge of legislation   

· Experience in telephone communication                   

· Excellent attention to detail

· Proven success in organisation and efficiency with a good record of personal effectiveness

· The ability to meet deadlines

· Customer driven with a drive for results

· Show respect for others and build relationships