York, North Yorkshire
Will be responsible for all auction marketing process with administration duties, telephone and email customer liaison. Main responsibility to populate and monitor the online auction service.
Sound knowledge of, and experience in sales and customer service. The individual must provide unrivalled levels of customer service whilst building relationships at all levels and achieving results.
Will actively demonstrate the ability to expand and develop the current role and add value to the office and the company.
Main responsibilities include:
Inputting information and details into customer records on system.
Organising marketing and advertising of Auction entries.
Adhering to legislation to meet compliance requirements.
Updating and monitoring the Online Platform.
Prospecting and business generation.
Carrying out accompanied viewings.
Manage and maintain on a daily basis, all administrative systems and procedures.
Dealing with buyers via telephone and email. Answering their queries, sourcing information when not readily available.
Build relationships with colleagues and clients.
Maintain an excellent standard of company records.
Work closely with other third-party operators where appropriate to exceed customer expectations.
Administer all responsibilities in the most cost-effective way and always operate within approved budgets and Company Policies.
To communicate the Company vision and values where appropriate to all customers and third parties.
Experience / Qualities Required:
Strong Communicator both verbal and written/Numerate/Well organised.
Results Orientated/Self Motivated/Team Player.
Persuasive with high energy level but reliable and committed.
Ideally already demonstrated excellent customer service.
This role is a salary of £24,000 basic and £5,000 OTE bonus.
Email your CV and covering letter to Rosina.Veitch@hunters.com