Lettings Administrator

Ilkley & Otley

Lettings Administrator – Ilkley & Otley

Salary: £18,000 - £22,000


We are currently looking for a full time Lettings Administrative to join our high performing branches in Ilkley and Otley. The ideal candidate must be able to deliver outstanding customer service to our clients and work at a fast pace.

You will work alongside a hardworking friendly team who strive for success and enjoy spending time together outside of work too.

If you are searching for your next exciting opportunity in a supportive and constantly developing company, we would love to hear from you!

Benefits of being part of the Hunters team:

Hunters Training Academy is dedicated to the training of all staff with training courses endorsed by Propertymark (ARLA and NAEA)

Organised charity events

Supportive and encouraging team atmosphere to enable you to progress through your career with us!

Key Responsibilities:

 Dealing with day-to-day general enquiries from customers both face to face and over the telephone

 Arranging legally required safety checks

 Dealing with right to rent renewals

 Processing tenancy renewals

 Dealing with accounts queries and chasing arrears

 Selling appropriate insurances/protection to Landlords and Tenants

 Maximise income through third party suppliers

 Responding to property maintenance reports and ensuring repairs are completed in a timely manner

 Booking checkouts and dealing with end of tenancy disputes

 Booking and completing mid tenancy property visits.

 The role will include working 36 hours - 4 weekdays 09:00-17:30 and every Saturday 09:00-13:00

What we’re looking for:

· A full driving license with access to own transport is essential to this role

· A customer driven individual with a passion to exceed expectations

· Ability to build positive rapport with customers and win their trust

· Able to show excellent organisation and efficiency skills

· Comfortable in achieving and exceeding set KPI targets

· Excellent attention to detail

· An outgoing, positive, and bubbly personality!

Apply for this role

We confirm that by submitting your details, we will share your personal data with your local Hunters Group branch, to comply with our legitimate interests. To read more, please see our Privacy Policy.