Sales Negotiator

Harrogate, Yorkshire

We are looking to recruit for an immediate start someone to be responsible for booking valuations, viewings, maintaining customer records and achieving sales targets

Sound knowledge of, and experience in sales and customer service. The individual must provide unrivalled levels of customer service whilst building relationships at all levels and achieving results.

Will actively demonstrate the ability to expand and develop the current role and add value to the office and the company.

Benefits include Hunters Training Academy – accredited by NAEA & ARLA, Fast Career Progression Opportunities, Pension Scheme, Annual Leave 22 days (increasing after 2 years up to max of 27 days) plus 8 Bank Holidays, Sick pay (after probationary period).

Principal Responsibilities

Achieve all sales targets

  • Liaise on a day to day basis with customers and satisfy then exceed customer enquiries
  • Book viewings using IT system
  • Complete customer records and update records in IT system
  • Conduct accompanied viewings with clients and establish needs
  • Encourage second viewings; offers etc where appropriate
  • Enter customer viewing feedback on to IT system
  • Generate offers
  • Adhering to legislation progress offers to sale and completion
  • Generate new business by booking valuation appointments
  • Build relationships with colleagues and clients
  • Manage and maintain on a daily basis all administrative systems and procedures.
  • Liaise with clients and solicitors as appropriate to deliver excellent customer service
  • Maintain an excellent standard of company records
  • Work closely with other third party operators where appropriate to exceed customer expectations
  • Administer all responsibilities in the most cost effective way and always operate within approved budgets and Company Policies
  • To communicate the Company vision and values where appropriate to all customers and third parties.

Job Dimensions

Financial

  • Negotiation of sale price on behalf of client (SSTC)
  • Developing Mortgage appointments

Non-Financial

  • Management of administration records
  • Management of customer interface at office/in field
  • Management of third party interface

Decision Making Authority (Examples)

Without Reference to the Manager

  • The day to day management of time and activities to achieve objectives
  • The management of all expenditure within agreed budget
  • Interface with customers and suppliers on a daily basis
  • The execution of Appraisals and Personal Development Plans

With Reference to the Manager

  • Any expenditure/agreements outside the ‘norm’
  • Sign off for new projects/initiatives prior to
  • implementation
  • Development of new market opportunities

Experience / Qualities Required

  • Strong Communicator both verbal and written/Numerate/Well organised
  • Results Orientated/Self Motivated/Team Player.
  • Persuasive with high energy level but reliable and committed
  • Ideally already demonstrated excellent customer service

Principal Measures / KPI’s

  • Valuation appointments booked (no.)
  • Applicant registered (no.)
  • Viewings (no.)
  • Sales Income
  • Mortgage appointments referrals
  • Conveyancing referrals
  • Inter branch referrals

Job Types: Full-time, Permanent

Salary: £19,000.00-£20,000.00 per year

Additional pay:

  • Commission pay

Benefits:

  • Company pension
  • Life insurance
  • Sick pay
  • Wellness programmes

Schedule:

  • Monday to Friday
  • Weekends

Experience:

  • Estate Agency: 1 year (preferred)

Licence/Certification:

  • Driving License (required)

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