Our people
Our industry is about property – but we are about people. The most important part of our business is our people. Our customers, our staff, our partners.
Our customers
Placing our customers at the very heart of our business helps us achieve the absolute best outcomes - both for you and for us. Remember, we only get paid when we sell or let your house, so we are always motivated to deliver results for you. Excellent customer service is second nature to us and Hunters agents will go that extra mile for customers. No task is too big, no gesture too small – no phone call too late. No matter what, the team of Hunters agents will, and have always been here, to get you there.
Our Customers Service Team follow up our property sales and lets to ensure that we always deliver on our promises and if we get it wrong, we’ll put it right. Our survey results show a customer satisfaction rating of 96% - significantly above the national average for our industry. This means there are thousands and thousands of happy customers out there who would recommend Hunters to friends and family when selling or letting property.
Our staff
Hunters was founded in 1992 by Kevin Hollinrake and John Waterhouse who are both still involved in the company, Kevin as Chairman and John as Director and Auctioneer. Directors, senior management colleagues and many members of staff have a long history with Hunters and are passionate about preserving the core principles of the business and continuing the family feel of the organisation that has seen the company grow from strength to strength for property sales and lettings and estate agency franchising.
Excellent people achieve excellent results and our agents are offered full training through the Hunters Training Academy. Our learning programmes are endorsed by NAEA (National Association of Estate Agents) and ARLA (Association of Residential Letting Agents). So, with Hunters you know you’re in good hands.
Our partners
Straight to the top. Hunters is principally owned and run by the people who work in the company. The vast majority of our branches are run by independent estate agents - a Hunters Partner - who are experts within their own local area and who benefit from being part of our national network.
The combination of great local knowledge backed by a strong national brand and network adds real value to customers. You know that whether you sell, buy, let or rent with Hunters, your property is our priority and you can go straight to the top and speak to the owner of the business who has your interest at heart.
