Hunters operates one of the largest national sales and lettings estate agency businesses in the United Kingdom. At 31 October 2016 our network comprised 180 branches; 11 owned and 169 franchised.
Hunters was established by Kevin Hollinrake and John Waterhouse in 1992 on the firm principles of excellent customer service, unrivalled pro-activity and achieving the best possible results for our customers. Those values stand firm today. We have traded under the Hunters brand since inception and have an ambitious, motivated team and a clear vision to grow the brand to become the UK’s favourite estate agent. By keeping the customer at the very heart of the business, and by expanding our network through organic growth and through acquisition, we are confident that this can be achieved.
Hunters has been recognised three times in the Sunday Times Best Small Companies to Work For survey, won the best agent in the Home Sale Network (now the Relocation Agent Network) twice and has successfully secured Investors in People qualification. This, alongside its strong reputation for good customer service, has helped to build the Group’s brand. In 2015 we achieved a customer service rating of 96% (2014: 95%).