When the sale is agreed, and a buyer found, some agents think this is the point where their job is done. Good agents, however, will know that this is really when their job begins and will work hard to see your sale through – right up to completion.
Some sales negotiators are incentivised to arrange the sale but not always to see them through beyond this point, to completion. At this stage, sales are most at risk of falling through and many a sale has been lost due to poor communication or inadequate liaison between surveyors, solicitors, buyers and sellers. For this reason, it is important that you choose an agent that can provide you with a dedicated sales progression service and staff who are trained to spot difficulties long before they arise and lead to complications.
Your allocated sales progressor or staff member will work with the solicitors, agents, buyers and sellers throughout the chain to ensure your individual sale goes through with few complications and as smoothly as possible, regardless of the size and difficulty of the chain. When in a busy or large chain with multiple sales and agents involved, problems can occur. As a seller, it is much less stressful knowing someone is working hard to manage the chain and look after your individual sale.