We’ve seen our business grow rapidly since opening our first branch in 1992. We are now one of the UK's largest independent estate agency chains with over 170 branches nationwide. The last 20 years has given us invaluable experience during what has been the most radical and dynamic period in estate agency – the growth and penetration of the PC, internet, email, mobile and Social Media, along with the biggest ‘boom and bust’ in both house price and transaction volume. This has allowed us to blend traditional customer service values with fast-changing technology, consumer attitudes and market conditions.
Hunters National Conference 2016
We understand the need for excellence in online marketing and take great care in making sure that your home is as widely seen as possible on the web and is presented in the best possible way. Our intuitive and mobile responsive website is key to the profiling of your home and is an example of our commitment to the fast-paced changes in online technology. Hunters is a market leader in communication and technology and we take great pride in being at the forefront of the latest developments in our industry.
Hunters’ branches utilise Social Media as another means of generating interest in the properties we market. Facebook and Twitter are powerful tools when used correctly and our agents are trained in the art of Social Media by our Marketing Department. Log on and follow your local branch to see how proactive they are.
We have also devised apps to make the most of the opportunities provided by these Social Media giants, with two different, interactive apps on Facebook. Our ‘Ask our Experts' app is a completely interactive experience where Facebook users can ask staff at individual branches specific questions about their very own properties. If you want to know if renovating your kitchen is going to add value in this market or if February is the best time to put your house up for sale, then log on now and ask away!
Hunters’ customers benefit from our diverse national network. We are experienced in selling, letting, managing and marketing all types of property for all kinds of clients; from swish city centre apartments to sprawling rural retreats. Furthermore, our offices are database linked so when you instruct your local Hunters office you are actually instructing our entire national network. Rest assured that Hunters will find the right buyer or tenant for your home, whether they live on the neighbouring street or on the opposite side of the country.
We endeavour to contact all vendors once their sale has completed and carry out an in-depth survey designed to highlight any potential areas for improvement – this ensures we are always listening to our customers’ needs and wants. In a recent survey nine out of ten of our customers said they would recommend us or use us again. Customer feedback is absolutely essential to the growth and success of our business and we encourage all our clients to let us know their thoughts. If you have anything you’d like us to know then click here to email our Marketing Department.
Consumer habits are constantly changing. Vendors, landlords, buyers & tenants now expect more from their estate agent than ever before, which is why we utilise technology to ensure that people can access your property details whenever and however they want to. High quality digital property details, a mobile responsive website, phone apps, QR codes, Twitter and Facebook - these are marketing tools we use in addition to the expected to target more applicants and generate more interest for your home.
If location is the most important thing when looking for a property, then being proactive is the most important thing when it comes to securing an applicant for it. Proactivity is something required from all Hunters staff and ‘going the extra mile’ is routine. Our proactive approach ensures we generate maximum interest in your property in the shortest possible time. Buyer and tenant competition is key to achieving the best possible price for our clients.
The Hunters Training Academy learning programmes are endorsed by NAEA and ARLA. Excellent people achieve excellent results and all our staff undergo full training to interact with our customers. When you are dealing with a Hunters Valuer or Negotiator it is a 100% guarantee that you are dealing with a trained Negotiator or Valuer. This is the Hunters Difference.
Not only does this save you time and hassle, but research carried out by the NAEA shows that it can double your chances of generating an offer. We accompany all viewings and are selective about who we allow to view your property, ensuring that we only focus on genuine, qualified buyers and tenants.
We encourage all our branches to support local charities, sport and good causes and have contributed over £300,000 in the last 10 years in sponsorship and donations.
Professional presentation ensures we give your property maximum impact.
Hunters Exclusive is an offshoot of the Hunters brand that allows our vendors to showcase their homes in a style befitting their individuality, style and beauty. With a bi-annual, high quality magazine and supporting literature and property details choose Hunters Exclusive if your home deserves the very best in marketing and profile.