Summary of Position:
Are you passionate about delivering exceptional customer service and thriving in a target-driven environment? We are looking for a dynamic and customer-focused Sales Negotiator to join our team. This is an exciting opportunity for someone who excels in relationship-building, meeting targets, and providing unparalleled service. You will be at the forefront of our business, managing customer interactions, booking valuations and viewings, and playing a key role in driving sales success.
Main Duties and Responsibilities:
Handle customer enquiries and provide helpful, friendly advice.
Perform market reviews with clients.
Record Customer feedback and keep clients informed.
Negotiate offers and support the sales process from start to finish.
Book valuation appointments to help generate new business.
Work closely with clients and solicitors to ensure a smooth experience.
Handle administrative tasks, including organising marketing materials, maintaining window displays and ordering office supplies.
Key Performance Indicators (KPIs):
Viewings and valuations booked.
New instructions and sales agreed.
Sales completed.
Referrals for mortgages and conveyancing.
Requirements:
Strong communication and organizational skills.
Excel in diary management and self-organisation
Reliable, self-motivated, and professional.
Positive attitude and willingness to learn.
Confidence in negotiation and problem-solving.
Can work well independently or as a team
Can work well under pressure with multiple work streams
Target driven
Friendly with a customer service focus
Enthusiastic and motivated to develop
Additional pay:
Bonus scheme
