Branch Manager

Solihull

The sales branch manager will be proactive in the estate agent market place to create and develop sales within the branch both by proactively generating leads and management of sales staff. S/he will manage own time and diary efficiently to ensure maximising potential of staff and resources of branch.  S/he will provide a high level of accuracy and attention to detail along with customer service and building good relations with customers, as well as colleagues across the department. S/he will achieve targets and objectives.

Responsibilities:

Actively pursue new business following the Big Rocks

Analysing market and customer needs and selling to those needs

Organising canvassing and liaising with marketing team to plan and deliver marketing strategies

Providing in branch training and coaching as required by staff

Conduct one to one reviews and appraisals according to company standards

Dealing with day to day general enquiries face to face / telephone and administration

Completion of all appropriate section of checklists in full and on time

Maximise business by actioning website and Rightmove / Zoopla enquiries

Ensuring branch compliance in accordance with legislation and industry approved bodies

Drive lead generation through conveyancing, mortgage appointments and other third-party suppliers

Vendors / Buyers updates

Ensure all notes are completed onto the contemporaneous software system

Ensuring smooth day-to-day running of the organisation and premises to ensure H&S compliance

Experience:

Previous experience in estate agency experience

Excellent attention to detail and meeting deadlines

A good record of personal effectiveness

Customer driven with a drive for results

Previous People Management experience (desirable)

 

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