Lettings Negotiator

Sutton Coldfield, West Midlands

We are looking for a lettings negotiator to work within our busy and successful Sutton Coldfield office in the West Midlands.

Key Responsibilities

  • Dealing with day to day general enquiries face to face / telephone and administration
  • Completion of all appropriate section of checklists in full and on time
  • Registering applicants onto mailing list
  • Receiving and processing an application including referencing
  • Chasing completion of an application and informing all relevant parties of updates and completion
  • Ensuring all files correct for check-in 24 hours before
  • Conduct Check-ins
  • Organising, booking and confirming viewings
  • Proactively manage own applicants and the mailing list to generate viewings
  • Dealing with and actioning website and Rightmove enquiries
  • Booking viewings, valuations and check in’s into diary
  • Print notice to quit report from system and action accordingly, update system
  • Print renewals report and action accordingly and update system (dependent upon market and legislation experience)
  • Update mailing list
  • Viewing call backs within 24 hours of viewings as per software requirements
  • Complete move in paperwork and after move in paperwork
  • Update daily on RealCube applications / viewings / tenant insurance / tenant withdrawn
  • Selling appropriate insurances to LL and tenants
  • Take messages from overnight answerphone
  • Landlord updates
  • Maximising income through third party suppliers
  • Conducting viewings out of the office on occasion and as required
  • Complete all notes onto the contemporaneous software system

Essential

Previous experience in customer face to face dealings

Previous experience in telephone communication                    

Excellent attention to detail

Proven success in organisation and efficiency with

A good record of personal effectiveness

The ability to meet deadlines

Customer driven with a drive for results

Some previous experience / understanding in the rental market

Show respect for others and build relationships

To apply, please send your CV and Covering Letter to Rosina.Veitch@hunters.com. 

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